As an administrator, you can use the Google Cloud Support Portal to file and manage support cases for your organization.
Open the Google Cloud Support Portal
Who can use the Google Cloud Support Portal?
The Google Cloud Support Portal is available to Google Workspace customers and Google Cloud partners.
Super administrators can review which users don’t have access in the Google Cloud Support Portal. For details, go to Give users access to the Google Cloud Support Portal.
Is the Support Center still available?
The Google Cloud Support Center is no longer available for Google Workspace customers. You must use the Google Cloud Support Portal to file and manage support cases. Existing information about completed and active cases from the Support Center is available in the Google Cloud Support Portal.
I can't access the portal
Work with your organization’s super administrator to get access to the new portal. If you don’t know who to contact, go to Who is my administrator?
